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Annie Thai Spa

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  • Policy

Guest friendly policy

Dear Guests!

The following is a brief summary designed to Hiranya Massage & Spa visit for everyone calm, pleasant and smooth to be. The detailed rules of the terms and Conditions.

Booking and arrival

  • Appointment booking exclusively online through the website is possible.
  • The booking is sent with the contract created by the TERMS and conditions will be automatically accepted.
  • Please arrive at the exact, ideal for the busy time before approx. 5 minutes.
  • Too early arrival, you may have to wait we have to ask.

Entry, order and tranquility

  • The opening times in the front door, limited openthe treatments disruption of the in order to.
  • We ask our Guests to the business on entry into the shoes at the door take off, helping you to clean and harmonious environment preservation.
  • Please contribute to the relaxed atmosphere for quiet behavior and each other with respect.

Payment and billing

  • The payment, only bank card during the booking process.
  • The bill is a private person or company's name on request.
  • The account, the system will automatically e-mail sent.

Cancellation and no-show

  • Within 24 hours of the booking cannot be changed and can't be said down.
  • And the service fails, a refund is not possible.
  • Force majeure (e.g. illness, accident) in the case of 14 days, a new date may be requested.

Communication

  • The masseuses don't speak fluent English.
  • The communication in the English language or translation application is using.

Shower usage

  • Massage after shower only on some treatments available.
  • The shower's usage in advance is required to book.
  • Total length of 10 minutes (5 minutes in the shower, 5 minutes cleaning).

Camera surveillance

  • The business is entering the space, and each warehouse and service areas, security cameras work.
  • The cameras they're not watching the massage space, as well as the locker room and shower corners.
  • The footage up to 3 months stored will be deleted automatically.
  • The business entrance above the city surveillance cameras are located.

Thank you for your cooperation and understanding.

Our goal is that every guest is real upload with leave.

Hiranya Massage & Spa